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As at July 2022.

FXNL PTY LTD acknowledges the importance of retaining your personal privacy and our policy is designed to help you in understanding how we collect, use, disclose and protect the personal information you provide us.

While using our website, we may ask you to provide us with personal information that you have consented to disclose. This personal information can be used to either contact and/or identify you. In addition, when visiting our website, information/data is collected when you and others browse our website.

//  Collecting And Using Information You Have Chosen To Provide

When you fill in any of our forms, email us or speak to one our staff we may ask you to provide personal information. This information may include your full name, email address, contact number, date of birth and postal address. If you provide us with your email, we may record your email and notify you with important changes and/or exclusive offers that you are eligible for or may find useful.


If you do not wish to be a part of this service you are welcome to notify us at any time. If you do not provide us with your personal information we may be unable to assist/ provide you with the goods and services that you are entitled to/require as one of our customers.


We will not sell any personally identifiable information that you have provided with us with any third party

//  Website Use Information

Like many sites, our website uses a commonly used technology called “cookies” (see explanation below) and log data to collect information about how our website is being used. The information gathered through the use of cookies may include:

  • the date and time of page visits

  • the pages of our site which are viewed

  • duration of time spent on our website

//  What are cookies?

A cookie is a small text file, which may include an anonymous unique identifier. When visiting any website, a “cookie” is stored in a specific location on the user’s computer by the web browser. Every website is able to send its own cookie to your browser if your web browsers settings are set to allow it. Cookies were originally designed to be used as a data collecting tool for websites to remember information such as the users browsing activity. By default, most browsers usually set to accept cookies however if you would prefer not to receive cookies, you may alter your browser settings to refuse cookies. If you have chosen to “turn off” cookies, it is likely you may not be able to use the full functionality of our website.

//  IP Address

An IP address is a unique string of number that is used by computers on the network to identify your computer. Every time your computer connects to the internet, an IP Address is used. IP addresses are collected by our web server.

//  Legal Disclosure And Compliance With The Law

If we are required to do so by law or subpoena, for the protection of our legal rights or to protect the security and integrity of our website, we may disclose your personal information. We may also disclose your personal information. If we have reason to believe that disclosing account information is necessary to bring legal action upon someone who may be breaching our terms of use.

//  Merger/ Change Of Ownership

If under any circumstance we are involved in a merger or acquisition, your personal information may be handed over. Prior to this event happening we will provide you with notice before It becomes subject to a different privacy policy.

//  Committed To Your Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

//  Links To Other Websites

Our website may contain links to other websites that are not owned or operated by us. We strongly advise that if you click on one of these third party links that you review their own privacy policy as once you access another website we assume no responsibility as our privacy policy is no longer in effect.

//  Children’s Privacy

Our site does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your Children has provided us with personal information, please contact us. If we discover that a Children under 13 has provided us with personal information, we will delete such information from our servers immediately.

//  Changes To This Privacy Policy

Our privacy policy may be changed/updated from time to time. If or when changes to this policy are made, we will email/notify all users who have given us permission to do so. Please be assured that we will not disclose your personal details you have submitted to us under this privacy policy in a way that is inconsistent with this privacy policy without your prior consent. You are advised to review this policy when there are any changes.

//  FXNL AIR: Virtual Therapy (Telehealth)

Click here to view our Telehealth Privacy Policy

//  Contact Us

If you have any questions regarding this privacy policy, please contact us.

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