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Zoomed in shot of FXNL Merch shirt that describes "Engineered To Move" "Sydney FXNL EST 2018"


As at July 2022.

Please read through our returns policy carefully as you are agreeing to this when you make a purchase with us. We pride ourselves in the design and quality of our products so we thought we would fill you in on how things operate.


  • Full cash/EFTPOS refunds will be given if a purchased item is faulty and returned in-store within 7 days of purchase. After 7 days, only in-store credit will be granted.

  • Refunds are NOT provided for “change of mind”. If you “change your mind”, all items are subject to either an exchange or in-store credit to the same dollar value.

  • Customers who have received an incorrect size or item to the order are entitled to a full refund or replacement. If this has occurred, please contact us at

  • Item(s) purchased at FXNL Rehab clinics must be returned in-store and must be unworn, unwashed, or otherwise unused with all original tags/labels attached. 

  • All items will be thoroughly inspected before any action is taken. Items that do not meet the above standards will not be accepted and the customer will be notified.

  • Refunds, exchanges or in-store credit will only take place once we receive the original item.

  • Please allow 5-10 working days for us to assess and process your return once received. It may take additional time for the refund to appear in your account

  • In-store credit can be used on any other service or product that we offer. Valid for 6 MONTHS only.

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